Is Yelp is finally getting the blow back they seem to deserve?
That's some food for thought....
Great article about Yelp.
http://insidescoopsf.sfgate.com/blog/2014/09/17/richmond-restaurant-owner-encourages-bad-yelp-reviews/
http://insidescoopsf.sfgate.com/blog/2014/09/17/richmond-restaurant-owner-encourages-bad-yelp-reviews/
If you're a small business owner you know how frustrating it can be to work with Yelp. They send you form letters when you ask about something, they call and call to get you to advertise, they manipulate your reviews. And now, people from all over the country, and all types of businesses are tired of their business model. If you don't pay to advertise.... you'll see a big change in your account, and it won't be good.
Yelp in the REAL WORLD:
I think it's safe to say that a small company like ours -- who work with about 250 couples a year are bound to have a few misunderstandings. We work quickly to resolve any challenges, and have a 99.9% customer satisfaction rating.
Over 3500 couples over the last 27+ years, a handful who weren't over the top happy.
But you wouldn't know that by reading Yelp.
Over 3500 couples over the last 27+ years, a handful who weren't over the top happy.
But you wouldn't know that by reading Yelp.
After declining to pay to advertise with them, they moved 46 of our 5 and 4 star reviews to the filtered section. Leaving only 14 reviews on the front, several from brides we choose not to work with, so they did not use our services. Out of 72 reviews, only 14 show on front.
We are also penalized because
often our brides and grooms
don't have a big account with Yelp and they are often writing their first review.
don't have a big account with Yelp and they are often writing their first review.
We just thought we'd speak up.
